Terms and Conditions

Terms and Conditions

By purchasing you agree to agree to the Terms and Conditions of Memberships for relevant sections. 

For Athletic Union and Societies Memberships

Athletic Union > Terms and conditions | Codes of Practice 

 

Enquiries regarding refunds should be made in the first case to the Athletic Union (auintern@lsu.co.uk), who reserve the right to refund any product and remove membership where applicable, or request a change in membership type where the purchaser doesn't fulfil the correct criteria. A charge of £2, and player registration cost, will be incurred to cover administration; this will be deducted from the total granted refund.

Refunds are issued if claims are submitted before or on 31st October of the same year the club membership was purchased, provided a valid reason is givenIf a claim is made after 31st October, Athletic Union refund claims will be granted if submitted in the same academic year, but within 2 weeks of joining the club. No refunds will be offered after outside of these constraints, apart from in exceptional circumstances.


Societies > Terms and conditions

Claims for refunds must be made within 4 weeks of the Sagepay transaction via www.lsu.co.uk, any payment will be at the discretion of LSU.  Enquiries regarding refunds should be made in the first case to the Societies Executive Office (societies@lsu.co.uk) for Union Clubs and Societies.  Any further queries please contact the Vice President Finance. (financeeo@lsu.co.uk)


LSU reserves the right to refund any product and remove membership where applicable or request change in membership type where the purchaser doesn't fulfil the correct criteria.

 

For all other Online Transactions (Event tickets and clothing)

Claims for refunds must be made within 4 weeks of the transaction occurring on www.lsu.co.uk. Not withstanding pertinent legislation, any payment will be at the discretion of LSU and refunds may be subject to an administration charge and deductions where partial value has been extracted from the purchase. 


Freshers Ball / Graduation Ball tickets are non-refundable.
Platinum and Gold are not part refundable and can only be refunded where we are able to resell the product.

Platinum and Returners T&C’s

LSU Trips T&C’s